Access to Information Complaint Against the RCMP #RehtaehParsons

Yesterday morning I filed a complaint with The Office of the Information Commissioner of Canada against the Royal Canadian Mounted Police for violating Canada’s Access to Information Act.

Recently, the Globe and Mail posted a story by Robyn Doolittle about making requests for police records. In it she says she finds that it usually takes “between one and three months for complainants to get copies of police records.”

Todays marks 15 months 11 days since I made my initial request to the Halifax Police for my daughters police files.

Below is a letter I sent November 29th to the RCMP’s Access to Information and Privacy Coordinator, Insp. Richard Haye. I haven’t heard from him, nor do I expect to.

Royal Canadian Mounted Police
Insp. Richard Haye, B.A. (Hons), CHRP
A/Access to Information and Privacy Coordinator
73 Leikin Drive
Telephone: 1-855-629-5877

29 November 2017

Dear Sir,

I am writing to request your assistance in accessing my daughter’s police files (A-2016-07382). Her name is Rehtaeh Anne Parsons and my name is Glen Canning.

I originally applied for her files with the Halifax Police in August, 2016 and that request was passed on to the RCMP Records Office in Ottawa the following month. I am in receipt of the response from the RCMP in Ottawa (September 2016) and at that time my request was submitted for processing.

I called 10 May 2017 to inquire as to the status of my request and was told the RCMP needed six more months as there was a backlog of access to information requests.

The six month extension has expired and I called to check on the status 07 November 2017. A call back the following day informed me the file was shipped to me (in Toronto) at the end of October.

I have not received anything and when I called (613-843-6800) to inquire about not receiving the files I was passed along to the person “who shipped it” but they didn’t pick up. I left a detailed message (23 November 2017 9:45 AM) and have not heard back.

As of this writing I have received nothing and it is now 455 days since my original request.

I am hoping you can help resolve this matter and would appreciate it if you can find out the status of my request.


Glen Canning

File# A-2016-07382

Update 14 Dec 2017: The Office of the Information Commissioner of Canada is now looking into the RCMP’s refusal to release her files.

If you find yourself in a bad place please reach out to a safe person. If you know someone who could use a listener, let them know you’re there no matter what you have to do.

Where to get help:

1. Kids Help Phone: Call 1-800-668-6868 or visit for online chat counselling.

2. Canadian Association for Suicide Prevention: Find a 24-hour crisis centre here.

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2017-12-11T20:25:14+00:00December 11th, 2017|Categories: Rehtaeh Parsons|Tags: , , |1 Comment

One Comment

  1. graphicsgeezers December 11, 2017 at 9:28 pm

    Time and time again we hear about wrongdoings by the RCMP like bureaucratic delays, slipshod investigations, racism and murder. Yet many Canadians still associate the RCMP with the musical ride. The helplessness of a father merely trying to learn about an investigation into his daughter’s death is heartbreaking. It’s time the quality of our national police force became an election issue.

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